Years behind schedule, millions of dollars over budget, and riddled with 3,200 computer programming errors NC Tracks – the state’s new $486 million computer system for processing Medicaid checks – landed in the newspaper again.
The News & Observer reported the Department of Health and Human Services still has no plan to right the ship and clean up all the errors in the coming year.
And what did the head of IT at DHHS have to say?
He calmly congratulated his staff on NC Tracks’ ‘successful launch’ and announced their work is done.
It’s like Alice in Wonderland: Up is down, down is up, and the IT shop has disappeared down the rabbit hole – and it’s all a great success.