Is the N&O Too Sensitive?

A reader and N&O critic says the N&O posted two different quotes on its website after Keith Hempstead of Durham sued the paper for cutting its news pages.



Last Thursday afternoon, Executive Editor John Drescher said on the site:



“We’ve had some really good papers recently, and they’re worth more than the 36 cents a day that Mr. Hempstead is paying us. In fact, he owes me money. So, when he gets a lawyer, he can work with my lawyer and figure out how much he’s going to pay me for the excellent coverage he’s been getting recently.”



In Friday’s paper, here is what the N&O said, according to my reader:



“We’ve had some really good papers recently, and they’re worth more than the 36 cents a day that Mr. Hempstead is paying us,” Drescher said. Said N&O Publisher Orage Quarles: “I’m surprised Mr. Hempstead didn’t simply ask for a refund. That’s usually what happens when people are not happy with the service.”



Memo to the N&O: Don’t overreact.




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Gary Pearce

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Is the N&O Too Sensitive?

A reader and N&O critic says the N&O posted two different quotes on its website after Keith Hempstead of Durham sued the paper for cutting its news pages.



Last Thursday afternoon, Executive Editor John Drescher said on the site:



“We’ve had some really good papers recently, and they’re worth more than the 36 cents a day that Mr. Hempstead is paying us. In fact, he owes me money. So, when he gets a lawyer, he can work with my lawyer and figure out how much he’s going to pay me for the excellent coverage he’s been getting recently.”



In Friday’s paper, here is what the N&O said, according to my reader:



“We’ve had some really good papers recently, and they’re worth more than the 36 cents a day that Mr. Hempstead is paying us,” Drescher said. Said N&O Publisher Orage Quarles: “I’m surprised Mr. Hempstead didn’t simply ask for a refund. That’s usually what happens when people are not happy with the service.”



Memo to the N&O: Don’t overreact.




Click Here to discuss and comment on this and other articles.

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Gary Pearce

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